1. Messenger ( For customer inquiries, before and after-sales )
Available Time: Mondays to Fridays from 9:00 AM to 6:00 PM (AEST) ( Except Holidays )
2. Email ( For any cases and inquiries, especially after-sale service )
Your inquiry is very important to us. For most normal cases, we can respond within 24 business hours. For some complex cases, we will respond within 48 business hours because we need some time to get more information. Don’t forget to offer us the order number and tell us more details of your inquiries for after-sale cases so that we can make it more efficient.