Returns and Cancellation

Dear customer, so sorry if you are unsatisfied with the products you received. It is easy to return. We will improve our products in the future.

 

Returns and Refund


It is acceptable to return and replace within 30 days with conditions. (From the date of delivery). The shipping label should be offered when you apply for returns or replacement to prove that you order from our website. If the items are damaged or defective, please contact us ASAP as long as you receive it.

 

Terms and Conditions


1. If the item is defective or damaged, we can resend you a new one for free. It is also acceptable for a refund but not a free return. If the return request is confirmed, the items must be returned to our warehouse within 30 days.


2. For all change-of-mind/incorrect purchases, the returned parcels must be unused, unwashed in its original condition. ( Order number should be provided in the returned parcels ). The return shipping fee will be charged.

 

Cancellation


1. The order can be canceled before it is shipped out.


2. If the parcel has been shipped out, you can follow our return procedure when you receive it.


Return procedure 


1. Apply the return request form below.


2. Our customer service team will contact you for more details via email within 48 hours. The return address will be provided at that time.


3. Please send us the tracking number after returning the parcel.


4. When we receive the parcel and check it, a refund will be completed in 7-10 working days.


We do not accept unauthorized returns